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Dispute resolutionIn every small business problems can arise from time to time between businesses, their customers, suppliers, partners and employees. Most can be resolved quickly and efficiently with a common sense approach. To maximise the chances of a successful dispute resolution with a customer you need to: Each state has a fair trading agency to provide information to traders and consumers to help resolve marketplace disputes. If parties are unable to reach agreement, you may lodge a complaint with them. They can act as an informal negotiator. When a dispute is unable to be resolved, you can either seek legal advice or lodge a claim with the Small Claims Tribunal. This information is brought to you by business.gov.au and Illawarrra Small Business Assistance | |
Dick Bradley. Small Business Assistance Consultant
Mobile. 0431 101 228 Phone. 02 4227 4500
Fax. 02 4227 4700 Email. enquiries@illawarrasmallbusiness.com.au